THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

IF THE MERCHANDISE YOU PURCHASE FROM Swiss Watch & Diamond Exchange, Inc. (“Swiss Watch & Diamond Exchange, Inc.”, “WE”, OR “US”) IS SUBJECT TO A THIRD PARTY WARRANTY, THEN THE MERCHANDISE WILL BE GOVERNED BY SUCH THIRD PARTY WARRANTY (TO THE EXTENT SUCH THIRD PARTY WARRANTY IS ASSIGNABLE BY US TO YOU) AND WILL NOT BE GOVERNED BY THIS LIMITED WARRANTY. IF THE MERCHANDISE YOU PURCHASE FROM US IS NOT SUBJECT TO A THIRD PARTY WARRANTY, Swiss Watch & Diamond Exchange, Inc. WARRANTS THAT DURING THE WARRANTY PERIOD (DEFINED BELOW), THE MERCHANDISE THAT YOU PURCHASED FROM US WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP.

WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE WARRANTY PERIOD.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

OUR RESPONSIBILITY FOR DEFECTIVE MERCHANDISE IS LIMITED TO REPAIR OR REPLACEMENT OF THE MERCHANDISE (INCLUDING THE PARTS THEREIN) AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.

WHO MAY USE THIS WARRANTY?

Swiss Watch & Diamond Exchange, Inc. extends this limited warranty only to the consumer who originally purchased the merchandise (“you”) from Swiss Watch & Diamond Exchange, Inc.. It does not extend to any subsequent owner or other transferee of the merchandise.

WHAT DOES THIS WARRANTY COVER?

This limited warranty covers defects in materials and workmanship of the merchandise for the Warranty Period as defined below.

WHAT DOES THIS WARRANTY NOT COVER?

This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the merchandise instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control.

Standard Warranty

Your watch is guaranteed for one year from date of service by SWADE (Swiss Watch & Diamond Exchange, Inc.) and covers all work and parts provided by SWADE.  This warranty covers any supplied part found to be defective by our Service Center, as a result of manufacturing defect and will be repaired or replaced at no charge, at the sole discretion of SWADE Service Center.  Defects arising from damage, mishandling, incorrect or abusive use (knocks, crushing, moisture in the case if non-water resistant models), alteration or repairs not performed by SWADE.  Leather straps are excluded from warranty.  Normal wear and tear of base metal or surface coated watches. 

Vintage Warranty
 
Your vintage watch is guaranteed for six months from date of service by SWADE (Swiss Watch & Diamond Exchange, Inc.) and covers all work and parts provided by SWADE. This warranty covers any supplied part (s) found to be defective by our Service Center, as a result of manufacturing defect and will be repaired or replaced at no charge, at the sole discretion of SWADE Service Center.  Defects arising from damage, mishandling, incorrect or abusive use (knocks, crushing, moisture in the case if non-water resistant models), alteration or repairs not performed by SWADE.  Leather straps are excluded from warranty.  Normal wear and tear of base metal or surface coated watches.

WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?

With respect to any defective merchandise during the Warranty Period, we will, in our sole discretion repair or replace such merchandise (or the defective part) free of charge. We will also pay for shipping and handling fees to return the repaired or replacement merchandise to you if we elect to repair or replace the defective merchandise.

HOW DO YOU OBTAIN WARRANTY SERVICE?

To obtain warranty service, you must call +1 (877) 954-8463 or email our Customer Service Department at servie@swisswatch.net during the Warranty Period to obtain a Defective Merchandise Authorization (“DMA”) number. Read more about our return and warranty service policies.

LIMITATION OF LIABILITY

THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE MERCHANDISE, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.